Crisis Communications

Torrance Chamber Elevate! Presentation 9-25-2020

This presentation will run through exercises that will help businesses take stock of their new shifts and realities, as a way to assess new opportunities. Using a variety of marketing communications vehicles, ensure your marketing efforts and dollars are properly spent.

Strength in Numbers – Part 2

We are all in this together. Bear this in mind when thinking of your competitors and colleague agencies.   Now is a time to collaborate, share resources, help one another. Examine some benefits in partnering by sharing some resources, available space, staff....

Adhere to Your Vision

Your organizational mission is to enact change to fulfill a vision of a greater good. That vision of a better future will still exist after this crisis has passed, and your organization will still be focused on providing services that seek to make that vision a...

General Guidelines on Communicating Now

Everybody is sending emails. Should my organization do that too?  What do we say? Keeping in touch with your constituents and stakeholders now is important, but, doing it sensitively and appropriately is even more important. To send an email now without at least...

Speak with a Compassionate and Authentic Voice

The tone of your communications during this unsettled and unsettling situation should reflect your genuine concern for all those in your circle, and should convey your commitment to maintaining the values and purpose of your organization. Your constituents care about...

Strength in Numbers – Part 1

Inclusiveness and collaboration in difficult times can nurture community while also pooling information and promoting shared decision-making. Deciding upon and taking immediate actions in this quickly evolving climate can be strengthened by seeking active input from...

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